With the experience acquired over the years implementing solutions and through close relationships with our customers and partners, we understood real needs and developed fully customizable products that meet our customers business goals.
XAD! is an agent desktop solution for contact centers with a client-server architecture, that provides a simple and intuitive user interface integrated with the scripting application, ask-it!
The ask-it! platform is a web-based application to create dynamic online surveys (scripts).
The sayv-it! is a recording platform for real-time audio and video monitorization in contact centers.
In order to address the needs faced by organizations in the context of ticketing and problem management solutions, we created a tool that simplifies and optimizes these processes.